Privacy Policy
We are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store information you provide through our website BayBitdex.
These principles will be upheld:
- To ensure transparency in how we process and collect your personal information:
We believe you should have the information you need to make informed choices about how your personal data is used and processed. That's why we've created this website. We use various methods and procedures to keep you informed about our data practices and how your information is handled.
If we believe you require specific details, we'll provide that information to you at the appropriate time.
We're delighted to help answer any questions or provide clarifications regarding any legal limitations that may apply. Please get in touch with us via email at: info@baybitdex.com
- Your personal data will be used solely for the purposes outlined in our privacy policy.
We may process your personal data for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal requirements, and conducting administrative and business activities to support the delivery and use of the Services.
We also process your personal data to better understand your preferences and requirements.
- To utilise important tools for protecting your personal data rights:
To exercise your rights, we have dedicated resources available. Contact us at any time to request access to your personal data. We can modify or delete it, cease using it for specific or general purposes, transfer it to you or a third party, and accommodate your requests accordingly.
- Protect your personal data:
Whilst we cannot guarantee absolute security of your personal data, we remain committed to employing comprehensive methods and techniques to protect it.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data the company collects from individuals, how it processes and protects this information, and how it may be shared with third parties.
This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is one who can be recognised either directly or through a combination of additional information that we hold or can access.
The Policy defines "processing" as any activity involving the use or collection of personal data, including its management, organisation, and storage.
Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from or permit the use of our services by anyone under 18. Should we become aware of any information relating to children, we will remove it promptly.
2. What personal information do we hold about you?
When you access our services and channels, or visit our website, we collect personal data. We may request your personal data in certain circumstances, and in others we gather it by analysing your use of our services or channels, or by receiving information from our third-party partners.
3. You're not required to disclose personal information to the company, and there are no consequences for choosing not to do so.
Whilst you're not required to provide personal data, doing so in certain circumstances may be necessary for us to deliver our services or for you to access the website fully. Without this information, we may be unable to assist you as intended.
4. What personal data do we collect? When you visit our website, we gather the following information about you:
This includes information about your online activity log, traffic data (including IP address, access date, access time, and browser language), software crash logs, browser type, and device information. The information collected is not personally identifiable and cannot be used to identify you.
Personal Data You Provide: Any personal information you voluntarily share with us when you connect to a third-party online trading platform through our service.
Personal information you share directly with third-party trading platforms to enable transactions includes your full name, address, telephone number, and email address.
5. Legal basis and reasons for processing personal data
Your personal data is processed by the company in accordance with the purposes outlined in this section and the applicable legal basis for processing.
The company can only process your personal data on a lawful basis. We rely on the following legal grounds to use your personal data:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so that we can transfer it to a third-party trading platform.
- We may process your data to support our legitimate business interests, such as improving our services or defending legal claims. This may sometimes involve third parties assisting us with these activities.
- Processing must comply with legal requirements.
Get in touch with us by email to learn more about the processing steps we use to protect legitimate interests.
Below is a list of the reasons and legal grounds we may use to process the personal data you provide.
To share your personal information with third parties at your request in order to access digital trading services
If you request it, we may share your personal data with third-party companies.
You have consented to the processing of your personal data for one or more purposes.
To address your requests, questions and concerns, we need to collect personal data to help us respond to any queries you may have about our services.
We need to process personal data to serve the legitimate interests of our company or those of a third party.
We process personal data to comply with legal obligations and meet administrative, judicial, or regulatory requirements.
To meet our legal requirements, we need to process this information.
We may use your personal data to enhance our services, including analysing crash reports and malfunction data to improve service reliability and performance.
We may process your data where it is necessary for the legitimate interests of our company or those of a third party.
Preventing Fraud and Misuse of Our Services
To perform and manage actions in accordance with our service requirements, including back-office functions, business development activities, strategic decision-making, and oversight mechanisms.
We need to process personal data to protect the legitimate interests of our company or a third party.
To support our decision-making process, we utilise various analytical techniques, including statistical analysis, to examine different issues and gather insights.
We process personal data based on the legitimate interests of our company or those of a third party.
To protect our assets, rights and interests, as well as those of third parties, we process personal data to establish and defend legal claims in accordance with applicable laws, regulations, agreements, and our terms and policies.
We need to process personal data to serve the legitimate interests of the company or a third party.
6. Transferring Your Personal Data to Third Parties
We may share your personal data with third-party service providers, such as hosting and storage providers, to help us deliver our services. This may include your IP address information and data used to analyse user experience.
You can also request that we share your personal data with third-party trading platforms. When you do so, we will provide your information to these platforms in accordance with their respective privacy policies. Please note that your data may be shared with multiple trading platforms, and their use of your information is governed by their own privacy terms.
The Company may share your personal data with affiliated entities and business partners to obtain the resources necessary to enhance and improve the products and services we provide to our customers.
The Company may disclose personal data to regulatory authorities, local government bodies, or other official agencies where necessary to protect the rights or assets of third parties.
We may share your personal data with potential investors, buyers, lenders, or other companies within our group in connection with any transaction, including asset transfers, sales, mergers, restructuring, consolidation, or insolvency proceedings involving our company or any group entity.
7. Third-party cookies and services
We may use third-party services, such as advertising and analytics providers, who may place cookies or use other technologies on our website.
Cookies are small text files stored on your device when you visit our website. We use them to understand your preferences and browsing habits, personalise your experience, and gather analytics data. This helps us tailor our products and services to better suit your needs.
Some cookies we use are session cookies, which are temporarily stored on your device and deleted when you close your browser. Others are persistent cookies, which remain on your device for a set period after you close your browser. We use persistent cookies to recognise you as a returning user and to help you return to the website more easily.
Types of cookies:
They may be used by us in accordance with their intended purpose:
Cookies are essential for our website to function properly
These cookies are essential for accessing the features you've requested and navigating our website. We use them to deliver the information, products and services you've asked for.
These cookies enable your device to download and stream data, allowing you to navigate the website, use its features, and return to previously visited pages.
Cookies collect personal data, such as your username and last login date, to confirm you remain logged in to the website.
They are automatically deleted when you close your web browser (session cookies).
Functionality cookies
Cookies allow us to recognise you when you visit our site and to save your preferences.
They remain valid until the expiry date and are retained even after you close your browser.
Cookies for performance
We use cookies to collect performance data and analytics, helping us improve your experience on our website.
Cookies store anonymous data that is not associated with any identifiable individual.
They can be removed when you close your browser. Other cookies persist indefinitely.
Cookies are blocked or removed
To prevent or remove cookies, you'll need to adjust your browser's settings. Below are links to help you through the process for some of the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, be aware that certain features or the entire website's functionality may not work as expected in such circumstances.
ONLINE TRACKING NOTICE
The Company retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, or for longer periods where required by applicable law, regulations, and relevant orders.
We'll share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it is no longer required.
Transfers of Personal Information to Third Countries or International Organisations
Your personal information may be transferred to other countries, including third countries outside your country of residence, or to international organisations. The Company takes all necessary steps to protect your personal data and ensures that you retain the ability to assert your rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of personal data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was carried out in accordance with Standard Contractual Clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. The approved Clauses can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide detailed information about the security measures in place to protect your personal data when transferred to third-party countries or international organisations. Please contact us at info@wealthwaydigital.uk for further details.
10. Security of Personal Data
We have implemented appropriate organisational and technical measures to protect personal data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that your personal data will be kept secure without error, nor can we be held responsible for any indirect, incidental, or consequential damages resulting from the use or disclosure of your information. This includes, but is not limited to, data breaches caused by transmission errors, unauthorised third-party access, or other circumstances beyond our control.
In certain circumstances, we may be legally required to disclose your personal data to third parties, such as public authorities. Where this occurs, we cannot guarantee the level of security applied by those third parties to your information.
Personal data cannot be transmitted over the internet with complete security. We cannot guarantee the safety of any personal information you send to us online.
11. Links to Third-Party Websites
The website contains links to third-party sites and applications which operate independently of the company. We are not responsible for how these external sites or apps collect or process your personal data. Our privacy policy does not apply to activities conducted through such third-party platforms.
Before accessing or using any third-party websites or apps that we recommend, please read their privacy policies carefully. We also advise you to review what personal data you're sharing with them.
12. Changes to This Policy
This Policy may be updated at any time. Should we make changes, we will notify you by posting the updated policy on our website. For significant modifications, we will also attempt to inform you through appropriate channels and publish an announcement on our website. Unless otherwise stated, any amendments will take effect upon publication of the revised policy.
Your rights concerning your personal information
You have the right to request verification of the personal data we hold about you, to correct any inaccuracies, and to have unnecessary data deleted. You may also restrict how we process your personal information.
If you're an EEA resident, please refer to this page:
You have the right to request access to and control over your personal data. To exercise these rights, please contact us by email at the address below.
Access rights
The Company can verify the accuracy of personal data being processed about you. If required, you are able to access your personal data.
The Company can provide an electronic copy of your personal data currently being processed and may charge a reasonable fee for any additional copies. Upon request, the data will be made available in electronic format.
The right to access personal data must not conflict with the rights and freedoms of others. If honouring a request would adversely affect another person's rights and freedoms, the company may refuse to comply or limit the extent to which it can fulfil the request.
Right to rectification
We have the right to correct any inaccurate personal data held about you. You also have the right to request that any incomplete personal data concerning you be rectified, taking into account the purpose for which it is being processed.
Right to Erasure
You may request deletion of your personal data for the following reasons: (a) the data is no longer necessary for the original purpose for which it was collected; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party, due to circumstances specific to your situation; (d) the personal data has been processed unlawfully; or (e) we are required by law to delete the data.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or member state law, or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your personal data, you can request that the company limit how your personal data is processed.
If you request that your personal data be restricted, we may only retain it with your consent or where necessary to establish, exercise, or defend legal rights—either your own or those of another individual—or where there is a substantial public interest reason within the European Union or a member state.
Your right to data portability
If an automated process is used to handle your data and is based on your consent or a contract you're party to, you have the legal right to review and request access to the personal information you've provided to the company.
You have the right to request that your personal data be transferred directly from the company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not prejudice the rights or freedoms of others.
Right to challenge
You have the right to object at any time to the processing of your personal data based on legitimate interests pursued by the company or a third party. This right applies to all processing activities, including profiling based on such legitimate interests. If we can demonstrate compelling legitimate grounds for processing your personal data, we may only continue if those grounds outweigh your rights, freedoms, and interests, or if the processing is necessary for the establishment, exercise, or defence of legal claims.
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
Right to Withdraw Consent
You may withdraw your consent for us to process your personal data at any time. This will not affect the lawfulness of any processing that relied on your consent before its withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You have the right to lodge a complaint with a supervisory authority in your member state that protects individual rights concerning personal data processing under EU law.
EU and Member State data protection laws may restrict certain rights you have regarding your personal information, as explained in section 13.
We will provide the requested information in accordance with your rights under section 13 of this agreement within one month of receiving your request. If necessary, depending on the nature and volume of requests, this timeframe may be extended to two months. We will notify you of any extension and provide reasons within one month of receiving your request.
Provided the request complies with section 13 of the law, we will provide the information you request at no cost. However, if your request is unjustified, excessive, or repetitive, we may charge a reasonable fee to cover our administrative costs. In such cases, we may also choose not to proceed with your request.
If we have doubts regarding the identity of the person making the request, we may ask you to provide additional information for verification purposes.